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⇓ Well it all leaked out in a day. ⇓

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    Per our earlier conversation, you stated an in network contractor was located in Indio California… that is 166 miles away from the property address.

    00 for him just to troubleshoot our problem before recommending a solution. Since this seemed really excessive, I decided to check out this insurance to see if it would benefit us and our budget limitations, but what I found was discouraging. I have always felt since you're purchasing insurance to cover a certain kind of issue and paying a premium to do so, then why is it necessary to pay additional amounts for the service you have the insurance for?It's just like having dental insurance that you pay a $500. 00 or more deductible, then sometimes hundreds of dollars in monthly premiums, only to have to further pay $600 to $1000 or more to get dentures. Ridiculous!If you had that kind of money, you wouldn't need insurance in the first place!What is the point?So, I guess we'll just have to keep taking care of our household issues on an individual basis and keep trying to find the best price for our budget, because this insurance, just like every other kind I know of, seems to be one gigantic scam. As a former HVAC contractor for several home warranty companies, I concur with the other service companies' negative remarks regarding these policies. Everyone involved is pitted against each other from the start, and everyone will get skinned contractor and customer alike except the home warranty company. These policies appeal to hungry contractors in saturated markets, and bad customers who want something for nothing. The customers we dealt with would become so angry and desperate they would literally harass and threaten us. It's illogical to believe you can get anything substantial for the mere $75 service fee the customer pays, which, in most cases, is all we could charge for the entire service call. Hence, the denials, long wait times and band aid repairs.
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    We asked what took so long for Torine and what the average service time was in New Jersey. "We aim to provide an easy claim experience and fast service delivery times to reduce hardship and inconvenience for our valued customers, but unfortunately service delivery time can often be dependent on weather, service provider schedule and other circumstances," she said. "Extended service times are not representative of our goals for excellent customer service. "So it a home warranty worth it?It depends. Before you buy, make sure you check out the company and carefully read what is and isn't covered. Back at Torino's home, the air conditioner was fixed and he was happy with the repair person.
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    The second one, meanwhile, would never tell me when he was coming. The company would tell me he’d be there at a certain time and he’d come two hours late. I did let that technician know that I wasn’t happy with him not coming on time. In the end, I wanted my freezer not to freeze everything inside. I would have ice everywhere and it was leaking water inside my freezer, so it would refreeze everything in a block of ice. Although this seemed to be happening every 30 days, it’s been a couple months now and everything seems to be good.
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    As an FYI I looked on Consumer Affairs and Select has disputed and blocked every negative review on that siteOn 12/05/14, I contacted Select Home Warranty about an issue with my pool pump and they responded with the name and number of their vendor. I called, but that vendor did not work on residential properties, so I had to go back to Select for the name of another vendor. It took 3 calls to finally speak to someone and was told someone would call me back to set up an appointment to meet me at my house. I contacted Select on 01/05/15 and informed them that I had not heard back from their vendor. They responded on 01/06/15 that my claim was approved. I informed them that I didn't even know what was wrong with the pump as the vendor never contacted me or met me at my property.